Support
We answer within one business day (Mon–Fri, 9 am–6 pm ET).
Didn’t receive your access?
1. Check spam/promotions for an e-mail from Stripe (“Your receipt from Xentris LLC”) and, minutes later, our access e-mail.
2. Search your inbox for “Trading Pro GPT”.
3. Still nothing after 30 minutes? E-mail us with the e-mail you used at checkout.
Refunds
7-day money-back guarantee, no questions asked. Use the refund link in your write to us; refunds go back to the original payment method within 5–10 business days.
Trading Pro GPT not loading?
You need a free OpenAI account (ChatGPT) to open the GPT. Sign in first, then open the link from your access e-mail. If market data doesn’t load, ask the GPT to “refresh the data for [ticker]”.
Xentris LLC · Delaware, USA · hello@xentris.tech
Support is for access, billing and course questions. We cannot and do not give trading or investment advice.